Privacy policy

Privacy policy


Privacy Policy for Ceylinco General Insurance Limited

Last Updated: 11/12/2023

Welcome to Ceylinco General Insurance Limited’s website. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information that you provide to us voluntarily, such as your name, contact details, and policy information. Additionally, we may automatically collect information through cookies and other tracking technologies for statistical purposes and to enhance user experience.

2. Purpose of Data Collection

We collect and process personal information for the following purposes:

  • Processing and managing insurance policies
  • Improving our products and services
  • Marketing and promotional activities

3. Data Sharing

We may share personal information with third parties, including service providers and business partners, for the purposes mentioned in Section 2. However, we do not sell or lease your personal information to third parties for their marketing purposes.

4. Data Security

We employ industry-standard measures to protect the security of your personal information, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. User Rights

You have the right to access, correct, or delete your personal information. To exercise these rights or inquire about the handling of your data, please contact us at digimarketing1@ceyins.lk.

6. Retention Period

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws.

7. Compliance

Ceylinco General Insurance Limited complies with the data protection laws and regulations in Sri Lanka. If you have concerns about our data processing practices, please contact our Data Protection Officer at digimarketing1@ceyins.lk.

8. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The latest version will be available on our website, and we encourage you to review it periodically.

9. Contact Information

For inquiries or concerns about our Privacy Policy, please contact us at:

Ceylinco General Insurance Limited
Ceylinco House, No. 69, Janadhipathi Mawatha,Colombo 01, Sri Lanka.
ceylincoinsurance@ceyins.lk
(+94) 011 4 702 702

Ensure to insure your vehicle to the current Market Value and your Property to the Reinstatement Value. Please refer our Average Clause in your policy for additional details.